Terms & Conditions

1. Scope

These terms apply to the sale of food and drinks in our premises, to gift vouchers and to table and group reservations. Deviating terms of the guest do not become part of the contract unless we expressly agree to their validity in writing.

2. Conclusion of contract

The presentation of products on this website and on our menus does not constitute a legally binding offer but a non-binding invitation to order. The contract is concluded when the order is accepted on the premises.

Reservation requests by phone, email or WhatsApp are non-binding until we expressly confirm them.

3. Prices and payment

All prices are final prices in euro and include statutory VAT. The menu displayed on the premises is authoritative. Prices published on this website are for information only; changes and seasonal variations are reserved.

Payment is made on site in cash or with the cashless payment methods offered at the time.

4. Reservations and cancellation

We hold reserved tables for up to 15 minutes after the agreed time. For group reservations of 8 people or more we ask for cancellation at least 24 hours in advance.

5. Gift vouchers

Gift vouchers are valid for three years from the date of issue and can be redeemed at all People of Coffee locations. Cash payment of vouchers or remaining balances is excluded. No interest is paid on the voucher value.

6. Allergens and product information

Information on allergens and additives is available on request from our staff and via the documents available on the premises. Despite careful preparation we cannot completely rule out traces of allergens. Please tell us about intolerances before ordering.

7. House rules

We exercise domiciliary rights on our premises. Instructions from staff must be followed. In the event of significant disruption to operations or nuisance to other guests, we may exercise those rights.

8. Liability

We are liable without limitation for damage arising from injury to life, body or health and for intent and gross negligence. In the case of slightly negligent breach of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract. Otherwise liability is excluded. Liability under product liability law remains unaffected.

We accept no liability for clothing and items brought onto the premises unless we are guilty of intent or gross negligence.

9. Dispute resolution

The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

10. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which the guest has their habitual residence remain unaffected.

Should individual provisions of these terms be or become invalid, the validity of the remaining provisions remains unaffected.